**Terms of Service (TOS) for Data Center and Hosting Services**
**1. Introduction**
Welcome to PT Milarian Datanet Digital. These Terms of Service ("Terms") govern your use of our data center and hosting services, including colocation, dedicated server hosting, cloud services, and related offerings (collectively referred to as the "Services"). By using our Services, you agree to comply with and be bound by these Terms.
**2. Service Description**
We provide infrastructure, colocation services, dedicated server hosting, and cloud-based solutions for businesses and individuals. All Services are subject to availability and may vary depending on your selected plan.
**3. Service Usage**
- **3.1. Acceptable Use**: You agree to use our Services only for lawful purposes and in compliance with applicable local, state, national, and international laws and regulations.
- **3.2. Prohibited Activities**: You may not use our Services for any illegal activity, including but not limited to:
- Hosting or distributing content that violates intellectual property rights or is deemed harmful, fraudulent, or offensive.
- Engaging in any form of hacking, unauthorized access, or misuse of our network infrastructure.
- Running scripts or software that may harm our systems or networks, including malware, viruses, or other harmful code.
- Spamming or sending unsolicited emails.
**4. User Responsibilities**
- **4.1. Account Security**: You are responsible for maintaining the security of your account, including safeguarding your passwords and access credentials. Any activity under your account is your responsibility.
- **4.2. Data Backups**: While we strive to ensure the safety of your data, we are not responsible for data loss. You are responsible for maintaining regular backups of your data.
- **4.3. Compliance with Third-Party Terms**: You must ensure that your use of our Services does not violate the terms of service of any third-party provider or entity.
**5. Service Availability and Maintenance**
- **5.1. Uptime Guarantee**: We strive to maintain 99% uptime for our Services. However, we are not responsible for outages caused by factors beyond our control, including force majeure events.
- **5.2. Scheduled Maintenance**: We may perform routine maintenance to ensure the performance and security of our infrastructure. We will provide prior notice for any maintenance that may impact your access to the Services.
**6. Fees and Payment**
- **6.1. Service Fees**: You agree to pay the fees associated with your selected service plan as outlined in your contract or order form.
- **6.2. Payment Terms**: Payments are due according to the schedule specified in your plan. Failure to pay on time may result in suspension or termination of Services.
- **6.3. Refund Policy**: Unless otherwise specified, all payments are non-refundable. Exceptions may apply for cancellations made within the first 30 days of service.
**7. Term and Termination**
- **7.1. Term**: These Terms shall commence on the date of your service subscription and continue until terminated.
- **7.2. Termination by You**: You may terminate the Services by providing written notice at least 30 days before the desired termination date.
- **7.3. Termination by Us**: We reserve the right to suspend or terminate Services immediately in case of any breach of these Terms or failure to pay fees.
**8. Limitation of Liability**
We are not liable for any indirect, incidental, or consequential damages arising from the use of our Services, including data loss, business interruption, or financial losses, even if we have been advised of the possibility of such damages. Our liability is limited to the amount you have paid for the Services during the preceding 12 months.
**9. Indemnification**
You agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses (including attorney's fees) arising out of your use of the Services or any breach of these Terms.
**10. Privacy Policy**
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.
**11. Modifications to Terms**
We reserve the right to modify these Terms at any time. We will provide notice of significant changes either via email or by posting updates on our website. Your continued use of the Services after such modifications constitutes your acceptance of the new Terms.
**12. Governing Law**
These Terms shall be governed by and construed in accordance with the laws of [Country/State]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [City/State/Country].
**13. Contact Information**
If you have any questions regarding these Terms or your use of the Services, please contact us at:
PT Milarian Datanet Digital
+62 85669669045
---